Shipping policy

Shipping Policy

Effective Date: July 21, 2026

Thank you for shopping with ZAIR STUDIO. We are committed to delivering your order safely and as quickly as possible.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During sales, new launches, or festive seasons, processing times may be slightly longer.

Domestic Shipping (Pakistan)

  • Standard delivery within Pakistan typically takes 3–5 business days after dispatch.

  • Delivery times may vary depending on your location and the courier service.

  • Remote areas may require additional delivery time.

International Shipping

We proudly ship internationally.

  • International orders are typically delivered within 8–10 business days after dispatch.

  • Delivery times may vary depending on the destination country, customs clearance, and the local courier service.

  • Customers are responsible for any customs duties, import taxes, or other charges imposed by their country's authorities.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and selected shipping method. Any free shipping promotions will be clearly displayed on our website.

Order Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information (where available), allowing you to monitor the progress of your shipment.

Cash on Delivery (Pakistan)

Cash on Delivery (COD) is available within Pakistan.

For COD orders of PKR 20,000 or above, a 20% advance payment is required before the order is processed. Our team will contact you with payment instructions after your order is placed.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to:

  • Public holidays

  • Severe weather conditions

  • Customs inspections (for international orders)

  • Courier service disruptions

  • Other unforeseen circumstances beyond our control

ZAIR STUDIO is not liable for delays caused by third-party courier services or customs authorities.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate when placing your order. ZAIR STUDIO is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

Lost or Damaged Parcels

If your parcel arrives damaged or appears to be lost during transit, please contact us as soon as possible at thezairstudio@gmail.com. We will work with the courier service to investigate the issue and assist you in resolving it.

Contact Us

For any shipping-related questions, please contact:

ZAIR STUDIO

Email: thezairstudio@gmail.com

We appreciate your trust in ZAIR STUDIO and look forward to delivering your order.